1Goto-G Men’s 11-Piece Golf Club Package
Shipping Information
Orders are typically dispatched within 24-48 hours from our warehouse. Once dispatched, delivery times are:
2-5 working days for metro cities
5-10 working days for non-metro or remote areas.
15-30 working days for International orders.
This section is not applicable on digital products, webinars & courses.
Returns, Refunds & Exchanges
Effective date: January 1, 2026
We offer a 30-day return period. You must request a return within 30 calendar days after your order is delivered.
30-Day On-Course Trial
Golf sets may be tested at a driving range or on a golf course during the 30-day return period.
To be eligible for a return:
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The return request must be submitted within 30 calendar days of delivery.
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All items originally included with the set must be returned, including the clubs, golf bag, headcovers, rain hood, and any other included accessories.
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Light ball marks on clubfaces and minor scuffs on club soles caused by normal range or course use are acceptable.
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Items must not have damage caused by misuse, abuse, accidents, improper storage, modifications, or unauthorized repairs.
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You must provide your order number and the email address used to place the order.
Damaged, Defective, or Incorrect Items
Please inspect your order after delivery and contact us within 7 calendar days if an item is damaged, defective, or incorrect.
To report an issue, email yitong2024@hotmail.com and include:
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Your order number
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A description of the issue
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Clear photos or video showing the problem
Examples include loose clubhead joints, cracked clubheads, shafts damaged during shipping, broken stand-bag legs, or an incorrect item received.
If your claim is approved, we will provide a prepaid return shipping label and replace the affected item at no additional cost.
Returns for Preference or Incorrect Selection
Returns for reasons such as an incorrect hand orientation, flex, size, or model selection are accepted within the 30-day return period.
For these returns:
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The customer is responsible for return shipping costs.
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A trackable shipping service must be used.
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No restocking fee will be charged.
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Original shipping charges are non-refundable, except where required by applicable law.
Starting a Return
To request a return, contact us at yitong2024@hotmail.com.
Please provide:
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Your order number
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The email address used to place the order
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The reason for the return
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Photos or video if the item is damaged or defective
If your return is accepted, we will provide return instructions and the applicable return authorization information.
Items returned without prior authorization or valid tracking information may not be accepted.
Return Address
Approved returns must be sent to:
1GoTo-G Returns Department
Wosoo Logistics US West Hub
17800 Castleton Street, Suite 668
City of Industry, CA 91748
United States
Do not send an item to this address before your return request has been approved.
Return Shipping
We provide a prepaid return shipping label for approved claims involving damaged, defective, or incorrect items.
For all other approved returns, the customer is responsible for purchasing and providing a trackable return shipping label.
Inspections
Returned items are typically inspected within 2 business days after arriving at our U.S. warehouse.
We will verify the condition of the returned items and confirm that all components originally included with the set have been returned.
Refunds
We will notify you after your return has been inspected.
If the refund is approved, it will be issued to the original payment method within 3–5 business days. Your bank, credit card provider, PayPal, or Shop Pay may require additional processing time before the refund appears in your account.
If more than 10 business days have passed since your refund was approved, contact us at yitong2024@hotmail.com.
Nothing in this policy limits any rights available to you under applicable law.
